Forum Discussion
Office 365 Home / Family: Does it also have a Tenant ? (Migrating to Business E3)
Hello,
Does Office 365 Home / Family also have a tenant ?
Reason i am asking: Client is using Office 365 Family to license the desktop apps and use onedrive / teams.
Mails are currently on a IMAP service.
Currently they are using personal microsoft accounts like email address removed for privacy reasons
I want to migrate the Client to Office 365 Busniess (E3 accounts). I have setup the tenant. Now i want to add the domain customdomain.com and i get this error:
Remove domain from another account
We can't add this domain to your account because other people have already signed up for
Microsoft 365 using an email address ending in customdomain.com.
Is this because their using Office 365 Family with e-mail adressess also ending in @customdomain.com ? Or did somebody added the domain to a real Office 365 Tenant ?
I believe that every instance of M365 is considered a tenant.
From Microsoft Support,
"I have a commercial Microsoft 365 subscription. Can I use the custom domain tied to my commercial email account as a personalized email address on Outlook.com?No. You can't use the same email address for a commercial Microsoft 365 email account and a consumer Microsoft 365 or Outlook.com account."
- Not quit sure about this. In A O365 Family / Home you can't add a custom domain. It is linked to a personal microsft account...
Also Family / Home does not offer a EOL e-mail adress, you need a personal microsoft account - Interesting. Thanks for sharing!
You are correct, there is NOT a tenant concept under Home \ Family edition
