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jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Apr 26, 2017
Solved

Office 365 Health Status for End/Business Users

Hello All, Is there any way an End User (Or Business User) can see health status for some of the Office 365 services. I have found this page https://portal.office.com/servicestatus, but I'm not sure...
office 365
  • Anne Michels's avatar
    Anne Michels
    Apr 27, 2017

    Hi Juan,

    I've shared your feedback with the team. We're currently exploring ways how to enable admins to better inform their end users about the service incidents. One area we're working on is to enable admins to make their users aware of service incidents and inform them about possible workaround solutions through optional in-product notifications.

    Thanks,

    Anne

Mark Yohai's avatar
Mark Yohai
Copper Contributor
Apr 27, 2017

We love the service health dasboard, but more might be needed for your users since not every issue they may have is at the O365 end, it could be in the LAN/WAN, federated SSO/ADFS, or even in between your users and the MSFT cloud.

 

https://www.exoprise.com/solutions/office-365-monitoring/is a 3rd party tool that gives you a way to give your users visiblity into both the Service Communication Messages on the MSFT end, and issues that could be on yours or inbetween.  It's dasboards can be embedded easily in things like SharePoint or other sites so users can check.  Best of all it can alert you when there's a problem before users call, and in many cases even before MSFT updates service health messages.

 

Here's a screen shot:

 

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