Forum Discussion
Rivera Foster
Dec 22, 2017Copper Contributor
Office 365 Groups & Spam
Because Groups do not have folders in Outlook, can anyone tell me what happens to mail marked as spam sent to 365 Group address when configured to not "Send copies of group conversations and events t...
Eric2XU
Mar 30, 2021Copper Contributor
Yup same here, we just finished getting users to self service shared mailbox needs with outlook groups and then BOOM find out email is missing with NO WAY to get to it. Totally unacceptable is only nice thing I can say about that. Microsoft should auto disable junk email boxes for Outlook groups or here is a wild idea, allow ALL mail folders to be tree visable in the groups branch as thats what people want anyways.
- RickardRApr 06, 2022Copper Contributor
Eric2XUYeah, same here. Extremely frustrating.
Just got complaints that a Office365 group is mostly empty. Turns out the mails do get delivered to the users inboxes nicely, some inboxes marks them as spam. But not a single trace of the mail in the group inbox. It's like it's never been received. I did get a copy to my inbox (not spam), another user got a copy in the spam folder. But nothing is visible in the group whatsoever. (Also dunno why it referes to a distribution list, it's a 365 group, with default setting "Send copies of ..." set to true, with a Teams Area so...). Only about 1/10 mails are visible in the inbox, the rest only seems to exists in the users inboxes/spam folders. Frustrating!