Forum Discussion
Office 365 Groups & Spam
In my experience - likely enough. It was one of the common cases that hit our helpdesk back in the day. Even with user mailboxes, it was common enough (and surprising) as many users never ever seem to check any folder other than Inbox. But at least for user mailbox the instructions were easy enough to follow as end user, for Group it's an admin level operation (or complicated EWSEditor steps). Clutter was causing similar issues.
Anyway, doesn't look like MS is putting any effort at all into improving the "mailbox" part of Groups, so it looks like we will be stuck with all the limitations for the foreseeable future.
Isn´t it a option to prevent e-mails going in the junk mail folder?
E.g. configure a transport-rule to adjust the scl to 0 for group mailbox recipients.
Or configure the quarantine function for spam mails and work with qurantine notification mails.
- VasilMichevJan 08, 2018MVP
There are certainly options, if you are at all aware that Groups have Junk e-mail folders. That's my point here - Microsoft should at least make it clear that this can happen.