Forum Discussion
Office 365 Groups & Spam
Because Groups do not have folders in Outlook, can anyone tell me what happens to mail marked as spam sent to 365 Group address when configured to not "Send copies of group conversations and events t...
You can't get to them with a client. But you can check to see what's there by running the Get-MailboxFolderStatistics cmdlet against a group mailbox.
And even though we've repeatedly tried to bring this issue to Microsoft's attention (I know I have spammed few people several times), there is no supported option to check on those messages. Best you can do is run a message trace or get the folder stats as Tony suggested. But for actually getting the message, things are trickier - you either have to play with mailbox searches or use unsupported workarounds such as opening the Group as additional mailbox in OWA.
I suppose that if you really wanted to eliminate messages held in the Junk Email folder of a group mailbox, you could run a content search limited to the folder id of Junk Email and then execute a soft-delete action against the results of that search. All in PowerShell, naturally [see chapter 19 of "Office 365 for IT Pros" if you want to find out how to do this kind of thing...]
Otherwise, I would simply leave the items to rot in the Junk Email folder. They don't do any harm there because no user can get to them.
Unless it's that very important message you know your customer/colleague sent but you cannot find anywhere... The least they can do is put some sort of notification that there are messages in other folders, as this does not only affect Junk, but Clutter, Deleted Items, etc...
How likely is it that an important message from a customer or colleague would be classified as junk?
In any case, a content search can always recover such a message...
- If you have a UserVoice post, link it here and I'll upvote
- Thank you gentlemen for your replies.
