Forum Discussion
Office 365 Groups & Spam
Rivera Foster wrote:
Because Groups do not have folders in Outlook,
TR: Group mailboxes have complete sets of folders. The inbox is used for conversations, but the other folders are there.
can anyone tell me what happens to mail marked as spam sent to 365 Group address when configured to not "Send copies of group conversations and events to group members' inboxes" or notifications disabled when rules are in-place?
TR: Spam is dealt with like for any other mailbox. If a message exceeds the spam level, it is rejected and ends up in the Junk Email folder. If it is under, it goes into the Inbox.
- Thanks Tony for the response. Can you also tell me how to access those folders as they do not appear in Outlook. Thanks for your help.
- you can simply add group as a shared mailbox to outlook, then you will see all group folders.
You can't get to them with a client. But you can check to see what's there by running the Get-MailboxFolderStatistics cmdlet against a group mailbox.
And even though we've repeatedly tried to bring this issue to Microsoft's attention (I know I have spammed few people several times), there is no supported option to check on those messages. Best you can do is run a message trace or get the folder stats as Tony suggested. But for actually getting the message, things are trickier - you either have to play with mailbox searches or use unsupported workarounds such as opening the Group as additional mailbox in OWA.
