Forum Discussion
Office 365 Exchange Admin Center Spamfilter settings vs. Outlook 2016 Client Junk-Mail settings?
You can see examples of the information bar in this article: https://www.slipstick.com/outlook/rules/moved-message-junk-email-folder/
The bulk of the processing is always done on the server side, so the EOP documentation should cover almost all the details. You can also take a look at some of the detailed sessions from Ignite, for example this one: https://www.youtube.com/watch?v=vrhWwLZmRK4 or
There's an extensive documentation available on this, I'd strongly recommend that you read it first, then come back with any unclear details. In a nutshell, everything server-side acts first, but the client-side settings can potentially "override" the verdict. The allowed/blocked sender list is kept in the user's mailbox. Outlook will inform you "who" moved the message to the Junk folder by an "information tip".
Hello Vasil,
Thanks for your reply.
Yes, you are correct. There is a lot of information to read on this matter, but it's
either Outlook related
or Office 365/Exchange related
I have yet to find a documentation which describes the overall approach on AntiSpam/Anti-whatever with all the Tools and possibilities of the Microsoft Portfolio. That is actually what I am looking for.
The questions I am faced with are always alike: Why was message X put in Spam folder? Why was message Y not put in quarantaine? .. and variations of those.
For me as an admin for several customers with different levels of understanding the IT world, it's a challenge to be able to explain users why a certain message was junked or not.
Your nutshell confirmed most of my suspicions. Thanks.
Nonetheless, if you could point me to the extensive documentation which explains the combined workflow of all involved parties (server, client, forefront, microsoft clearing center, etc.) that would be great.
And if you could give me a hint on that "information tip" you mentioned?
Many thanks
Daniel
You can see examples of the information bar in this article: https://www.slipstick.com/outlook/rules/moved-message-junk-email-folder/
The bulk of the processing is always done on the server side, so the EOP documentation should cover almost all the details. You can also take a look at some of the detailed sessions from Ignite, for example this one: https://www.youtube.com/watch?v=vrhWwLZmRK4 or