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Deleted's avatar
Deleted
Dec 14, 2018

Office 365 E3 trial, but no license given

Hi There,

 

I just created a new E3 trial tenant, but found no trial subscriptions/license after setup.

 

I have created few trial tenants few months ago, each has 25 trial license.

 

What is happening?

 

Thanks.

  • Yes, this has happened every now and then during the 20347 course when students were signing for the trial. You can try to login to admin portal and "purchase" a trial license manually. This usually fixes the problem. If not, just sign up for the new trial as Vasil suggested.
  • I've had this happen once or twice, seems something goes wrong on the provisioning workflow. Just create a new trial :) If you insist on using the same tenant, you can add another trial from the Purchase Services menu.

    • adam deltinger's avatar
      adam deltinger
      MVP
      All valid options :)
      Happened to me once and created a ticket which sorted it out! Might be smoother going with Vasils suggestions though!
  • Go into admin portal - and go to subscriptions and licenses to check what it says! If there is a trial subscription and no licenses create a ticket with Microsoft from the portal

    Adam

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