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parker1589's avatar
parker1589
Copper Contributor
Nov 01, 2022

Office 365 did not generate a non-delivery report

I'm getting the issue with Exchange Online.   When I sent an email (with recipient type was User Mailbox) to outside the organization (wrong email address). Immediately i received and non-delivery ...
exchange
hybrid
office 365
VasilMichev's avatar
VasilMichev
MVP
Nov 01, 2022
This is controlled by the ReportToOriginatorEnabled setting for the DL.
parker1589's avatar
parker1589
Copper Contributor
Nov 01, 2022

VasilMichev 

Thanks for your replies

I have tried on this but the result still no change

First, I let the parameter of Report_To_Manager_Enabled and Report_To_Originator_Enabled default as you can see the below

 

Then I conducting to send an email to external recipients and check the message traces. The result informed that the email was not delivered.

 

and there was a non-delivery report message was sent to my distribution group(but really I did not get) . After I also checked the non-delivery message.

After I have changed the parameter of Report_To_Manager_Enabled was True and Report_To_Originator_Enabled was False

Then and repeat the above steps.

This time when I looked at the Non-delivery report message. It said that the owner cannot be found to redirect the message even though this group already has the owners (user and group)

 

This issue happened both Distribution list group and Mail-enabled security group.

 

Regards,

 

 

 

 

 

 

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