Forum Discussion
Office 365 Azure Information Protection - Do Not Forward permissions
Is Outlook configured for IRM (New message -> File -> Set permissions -> Add the account) and/or the AIP add-in? This is automatically configured in OWA, but for Outlook you still need to have it configured.
It's one the receiving side.
We have a test tenant that we are sending mails to (tenant B). So in tenant A we have our own mailboxes where we have enabled Azure Information Protection, and then we have created a mail flow rule saying that all mails going to tenant B should be "rights protect message with RMS template: 'Do Not Forward'".
And it's when we try to read the mail in tenant B that we got the error. But only in the desktop client.
- VasilMichevMar 20, 2018MVP
The receiving side also needs to be configured (the templates are received once connected to the AIP/RMS service). If you are referring to the new "OME protection" feature, that one is only supported in the Insider builds of Office for the time being.
- Mattias FrykstrandMar 20, 2018Copper Contributor
Shouldn't we at least get a rpmsg file or something then?
I followed the setup in this page:
https://support.office.com/en-us/article/Set-up-new-Office-365-Message-Encryption-capabilities-built-on-top-of-Azure-Information-Protection-7ff0c040-b25c-4378-9904-b1b50210d00e
And it says :
Unlike Office Message Encryption (OME), these new capabilities provide a unified sender experience whether you're sending mail inside your organization or to recipients outside of Office 365. In addition, recipients who receive a protected email message sent to an Office 365 account in Outlook 2016 or Outlook on the web, don't have to take any additional action to view the message
So it's a bit strange that it only works in outlook web app?
Br
Mattias
- Forrest_HMar 29, 2018Steel Contributor
I was able to get this OME working for ONE day using my O365 account as sender and my personal external e-mail as a receiver. I tried to test with more staff and now all we get is blank pages when trying to view the protected messages. I am trying to find if there is an outage for the service but I cannot find any mention on how to find known outages or incidents for the Azure OME/IRM service. I have gone back over every configuration and the tests all return PASS but the web portal serving the messages just gives blank pages regardless of the browser being used.