Forum Discussion
Office 365 Adding Users and Policies - Hydration Issue
Hi, We have recently moved to Office 365 Business Essentials and although the migration was OK, we now cannot add new users or policies. On investigate a new user error comes back with Exchange: ...
Yeah I hope so... All new to this and support can be quite tricky to get the right person.. Thanks
Did you create a ticket from the admin portal?
Yes, but am getting the run around with the first line person am dealing with. May have to call instead and try to get higher up the chain. I can see the issue is with exchange and hydration. Looks like it has attempted a dehydration at some point and now appears to be seeing two entities at once.