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Joe Gilland's avatar
Joe Gilland
Copper Contributor
May 23, 2017
Solved

Office 365 - Outlook Group on Mobile Device

We have a salesperson that frequently needs to communicate with the sales team of the evenings.  They want to be able to reach folks from their phone using one or more of the contact groups created i...
office 365
  • VasilMichev's avatar
    VasilMichev
    May 24, 2017

    Afaik ActiveSync does not support Contact groups, thus you will not be able to use them on mobiles.

VasilMichev's avatar
VasilMichev
MVP
May 24, 2017

Afaik ActiveSync does not support Contact groups, thus you will not be able to use them on mobiles.

Salvatore Biscari's avatar
Salvatore Biscari
Silver Contributor
May 24, 2017

VasilMichevis correct (as always... ;-) ).

For this reason I suggested to use DLs, which can instead be accessed by the IOS EAS client.

  • Joe Gilland's avatar
    Joe Gilland
    Copper Contributor
    May 24, 2017

    Thanks for the reply!   The problem is ... this is a private group with 3rd party (external) contacts in it.  Creating a global/public distribution group would a) make it public, b) require adding the external contacts to our GAL, and c) wouldn't be managable by the end user.

    • Steven Collier's avatar
      Steven Collier
      MVP
      May 29, 2017

      You could use a new Office 365 group, make it hidden from the GAL, etc.

      • Joe Gilland's avatar
        Joe Gilland
        Copper Contributor
        May 30, 2017

        Thanks for the reply, Steven.  While technically this would work, the contacts are primarily external and , change periodically.

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