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Joe Gilland's avatar
Joe Gilland
Copper Contributor
May 23, 2017
Solved

Office 365 - Outlook Group on Mobile Device

We have a salesperson that frequently needs to communicate with the sales team of the evenings.  They want to be able to reach folks from their phone using one or more of the contact groups created i...
office 365
  • VasilMichev's avatar
    VasilMichev
    May 24, 2017

    Afaik ActiveSync does not support Contact groups, thus you will not be able to use them on mobiles.

VasilMichev's avatar
VasilMichev
MVP
May 24, 2017

Afaik ActiveSync does not support Contact groups, thus you will not be able to use them on mobiles.

  • Joe Gilland's avatar
    Joe Gilland
    Copper Contributor
    May 24, 2017

    Thanks for the reply!  I was wondering this perhaps this was the issue.  I don't know what it would involve for Microsoft to make this an option, but it sure would make a LOT of people happy!

  • Salvatore Biscari's avatar
    Salvatore Biscari
    Silver Contributor
    May 24, 2017

    VasilMichevis correct (as always... ;-) ).

    For this reason I suggested to use DLs, which can instead be accessed by the IOS EAS client.

    • Joe Gilland's avatar
      Joe Gilland
      Copper Contributor
      May 24, 2017

      Thanks for the reply!   The problem is ... this is a private group with 3rd party (external) contacts in it.  Creating a global/public distribution group would a) make it public, b) require adding the external contacts to our GAL, and c) wouldn't be managable by the end user.

      • Steven Collier's avatar
        Steven Collier
        MVP
        May 29, 2017

        You could use a new Office 365 group, make it hidden from the GAL, etc.

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