Forum Discussion
Jason Drew
Nov 13, 2018Iron Contributor
Office 2016 suddenly prompting to ''Activate''. The Office 365 user is licensed but it never works.
Hi, this is the 3rd time this year I have experienced this issue for different users in our organization. Here is my last post on the same issue: https://techcommunity.microsoft.com/t5/Office-365/Off...
VasilMichev
Nov 13, 2018MVP
There's an extensive guide on how to troubleshoot issues with activations here: https://blogs.technet.microsoft.com/odsupport/2015/05/01/how-to-reset-an-office-365-install-to-the-initial-activationinstall-state/
In general, you should open a support case and work with the engineers to properly troubleshoot this.