Forum Discussion
O365 PRO PLUS Credentials
I have the same issue with Business Premium and all my organisation accounts get disconnected every 24 hours on local Office Apps.
It only happens on one PC and I have been trying to fix this since August 2019.
My original post isn't on screen in this reply (what's up with that?) to help me refresh my memory but if this post was that I can't get the licensing info to update in the File > Account screen, the only solution I ended up with to get from ProPlus to the proper Business license for a user this week, was to uninstall Office 365 ProPlus and install Business. Pretty lame that this is the only way to go. I'm sure a reg edit of some kind might work, but that shouldn't be needed. Also, we couldn't get anything done via the Change LIcense button located on that same File > Account screen. And of course "Manage Account" is no good since you have to be able to log into the previous account, which really means contacting IT from the old organization, etc., all stuff that uses time and is stupid to have to do.
lol I hope this is what my OP was regarding, otherwise, darn 🙂
It sounds like we have different issues.
I don't have an issues connecting to my 3 different Office 365 organisations.
My issue is they disconnect every 24 hours, which means I have to login again.
Yeah sorry about that, it's a Saturday morning and I"m just cleaning up the inbox a bit and in my rush, didn't bother to go read my original post. Now that I have done that, I realize I haven't got much more to contribute 🙂
I do want to add one thing actually. Forgive me that I don't recall how, but, somewhere in the deeper areas of I think it was either Exchange Admin Center in office 365 or maybe the Security & Compliance section, but somewhere in there is a place that shows you a list of IP addresses that have recently tried to hack a given user account. I wonder if maybe the credentials prompts for the user are a systemic reaction to these, where "attached devices" are prompted to re-enter creds because of perhaps a lot of failed breach attempts.
I completely forget where I had once seen that stuff, other than it's deep inside one of the admin centers or Security & Compliance. But it showed me that each individual user account is basically under a constant bomnboardment, often from IP's on the other half of the world.
Thanks for this additional information.
The issue is only with my desktop and my laptop is working perfectly with the same Office organisations.
I will continue with Office Support and see of they can finally fix it.