Forum Discussion
O365 OWA shared mailboxes not auto-syncing
Hi,
So we have a few employees who primarily use shared mailboxes in their day-to-day work to communicate with customers and third parties. We added those to their OWA interface, expecting that...
Why don't you simply open them in another tab using the "Open another mailbox" functionality (click on your profile picture on the top right corner in OWA)? Or even using a new browser instance.
Another option to consider is adding them as additional accounts in Outlook, but this might cause problems if the size of the shared mailbox is too large.