Forum Discussion
Dan_Snape
Oct 19, 2017Steel Contributor
O365 license requirements for litigation hold and retention policy
A customer of ours has been advised that to configure litigation hold for a mailbox in Exchange Online, the mailbox must have a valid license for a minimum of three months. I've not seen this licensi...
TonyRedmond
Oct 19, 2017MVP
Dan,
Could you say who the Microsoft authority was for the statement about the need to have a license for three months before a litigation hold (or I assume, an in-place hold) can be placed on a mailbox? This is the first that I have ever heard about such a requirement.
It might be the case that the Microsoft person read the licensing document that circulated inside Microsoft and partners pre-Ignire which included the idea of a license for inactive mailboxes. That document and the proposal was withdrawn following some robust debate on the issue, but it is entirely possible that whoever made the statement hadn't heard the news.
TR
- Ben GoodallOct 26, 2017Copper Contributor
I have moved over inactive mailboxes from on-prem to Office 365 and have enabled litigation hold on all of them. I also have never assigned an office 365 license to them and litigation hold enabled just fine.. no warning or anything.
- TonyRedmondOct 26, 2017MVP
I would not expect any warning because Microsoft has not yet confirmed or made any firm indication that they are changing the licensing requirement for litigation hold.
TR