Forum Discussion
Notifying users about new features
I"m looking for ideas about how organizations notify their end users about changes to O365. Can you please share your approaches.
We have a variety of ways to get the word out. For major changes, we add the details to a daily newsletter that goes out to all employees. We also use a "communications center" where we encourage users to sign up for notifications on technology that they use. We use that center to send communications about maintenance windows, new functionality, or potential problems.