Forum Discussion

Copper Contributor

Nov 22, 2018

No synchronisation of Subfolders to Mobile Devices

Hi everyone, strange problem I ran into. We did a migration for a customer from IMAP to Office 365. We exported the .pst-File, made a new profile in Outlook, added the Mailaccount (Office 365...

exchange

office 365

VasilMichev

MVP

Nov 22, 2018

One common issue after export/import from IMAP is the folder type, which might be still set to IPF.IMAP and causing various troubles. So my question/suggestion is whether you changed the folder type after the import? You can use the macro here: https://www.slipstick.com/developer/code-samples/change-outlook-folder-type-export/

Forke24x7

Copper Contributor

Nov 23, 2018

I've run the macro (the 2nd one), still no subfolders :-/

Thanks for your help!

Mickey2K
Copper Contributor
Jun 28, 2022
Forke24x7 Have u found a solution to this problem yet?

I'm facing the exact same issue with one of my own customers