Forum Discussion
terzogenito
Jun 07, 2021Copper Contributor
No Search Results Office.com
When I use the search bar at the top of Office.com having issues with Show more results. Specifically, as I type in search bar, partial results are returned as expected. When I click Show more results the full search results page shows, with the All tab highlighted and a message of
We couldn't find any results for [SEARCH TERM]
Where [SEARCH TERM] is what I searched for and returned partial results. Other users in my tenant do not have the same issue.
Thanks
Problem solved! I was able to fix this by doing the following:
- In Edge, in upper right hand corner of browser, click profile picture and select Manage profile settings
- In Settings page, choose Sign Out
- Select Clear favorites, history, passwords, and other browsing data from this device. checkbox
- Choose Sign Out
- Close Edge
- Reopen Edge
- Log back into profile with work account and resynch data
Once I returned to Office.com search worked as expected.
- terzogenitoCopper Contributor
Problem solved! I was able to fix this by doing the following:
- In Edge, in upper right hand corner of browser, click profile picture and select Manage profile settings
- In Settings page, choose Sign Out
- Select Clear favorites, history, passwords, and other browsing data from this device. checkbox
- Choose Sign Out
- Close Edge
- Reopen Edge
- Log back into profile with work account and resynch data
Once I returned to Office.com search worked as expected.