Forum Discussion
New sign-in experience for Office 365, what's it about?
Are the folks that are having difficulties with Office 2010 desktop apps using ADFS?
I'm asking because I'm curious if the forced Modern Authentication issue being discussed with 2010 desktop apps is also occuring if the environment uses ADFS.
- Kelvin XiaAug 07, 2017Former Employee
Hi, I'm a Program Manager on the Identity Services team that owns the new Azure AD login UI. We're still investigating the issue with Office 2010 and think we might be close to a fix.
I would like to make a quick clarification: the new experience is solely a UI update with no changes in protocol. As such, there's no change to how authentication is done in the 2010 client apps - there's no change to how modern auth is used.
- Robert HostetlerAug 07, 2017Copper Contributor
Thank you Kelvin.
Just to be clear:
I know that modern auth has never been supported in Office 2010 and my client should be aware of that too. So, as long as the limited functionality it has with Office 365 more or less remains the same, their expectations should also be met.
It seems that Microsoft is trying to just keep enabling Office 2010 to fall back to older auth methods like it has in the past. If so, that is great.
- Kelvin XiaAug 08, 2017Former Employee
Hey Robert - we rolled out a fix to the Office 2010 issue and users should now be unblocked.
Also, AFAIK, there are no plans to change how Office 2010 does auth. The UI might change, but not protocol.
- C_the_SAug 07, 2017Bronze Contributor
We are not using ADFS. We are using Okta for SSO.