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Marvin Oco's avatar
Marvin Oco
Iron Contributor
Nov 26, 2017

NDR - Exchange - returned '550 5.4.300 Message expired - even if message was received

Got NDR - Exchange - returned '550 5.4.300 Message expired - even if message was received in Office 365.

 

sender is google and yahoo

 

we are in hybrid environment

 

any known issue?

 

tnx

1 Reply

  • Hello Marvin Oco,

     

    I'm copying this solution from another Microsoft blog: 

     

    source: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_winother-mso_o365b/550-54300-message-expired/4d0a6242-1234-4abd-af45-dc12216511b2?auth=1

     

    Problem fixed after searching the error in Google.

    1. Account was hacked. Probably when I was using an open WIFI to do work outside the office.

    2. Hacker simply FORWARDED my emails to the gmail account.

    3. Found the fix here. https://community.spiceworks.com/topic/1970153-office-365-strange-non-delivery-report

    4. Microsoft description of the fix here - https://blogs.technet.microsoft.com/office365security/how-to-fix-a-compromised-hacked-microsoft-office-365-account/

    5. Logged in to 365 account and found the hacker had entered a gmail account and selected forward in the checkbox.

    6. My IT spec says it will take 1 to 72 hours to fizzle out.

    7. Waiting for results as of 8-11-17.

     

    I hope that can help you. 

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