Forum Discussion
Marvin Oco
Nov 27, 2017Steel Contributor
NDR - Exchange - returned '550 5.4.300 Message expired - even if message was received
Got NDR - Exchange - returned '550 5.4.300 Message expired - even if message was received in Office 365.
sender is google and yahoo
we are in hybrid environment
any known issue?
tnx
- SandroFigueiredoBrass Contributor
Hello Marvin Oco,
I'm copying this solution from another Microsoft blog:
Problem fixed after searching the error in Google.
1. Account was hacked. Probably when I was using an open WIFI to do work outside the office.
2. Hacker simply FORWARDED my emails to the gmail account.
3. Found the fix here. https://community.spiceworks.com/topic/1970153-office-365-strange-non-delivery-report
4. Microsoft description of the fix here - https://blogs.technet.microsoft.com/office365security/how-to-fix-a-compromised-hacked-microsoft-office-365-account/
5. Logged in to 365 account and found the hacker had entered a gmail account and selected forward in the checkbox.
6. My IT spec says it will take 1 to 72 hours to fizzle out.
7. Waiting for results as of 8-11-17.
I hope that can help you.