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Sunil_Racha's avatar
Sunil_Racha
Copper Contributor
Jun 13, 2019
Solved

My office build version is not updating to show new icons

Hi All,

 

My office version is not updated to show the latest icons. All my peers have their office updated and displaying new icons/style. When I click on "update", the system is saying that I already have an updated version on my computer. My build version is 1808 (10730.20348). 

Can anyone help me with getting the new update to my office?

  • Sunil_Racha 

     

    Try to uninstall and reinstall it through Click-to-Run at https://portal.office.com but this will depend on your organization's setup. If you are setup for Semi-Annual, then you will get Semi-Annual etc.

     

    I checked your version and it is the latest under Semi-Annual Channel.

    https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date

     

    You can try to change the channel to Semi-Annual Channel (Targeted). The modern icons was release on Version 1902: March 12 (Build 11328.20158)  

    https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1902-march-12

     

    -and-

     

    Version 1904: April 29 (Build 11601.20144) on Monthly Channel. 

     

    You can refer to this link if you want to switch to Monthly Channel. 

    https://support.microsoft.com/en-ph/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-channel

     

     

     

     

     

5 Replies

  • Germaum's avatar
    Germaum
    Brass Contributor

    Sunil_Racha 

     

    Try to uninstall and reinstall it through Click-to-Run at https://portal.office.com but this will depend on your organization's setup. If you are setup for Semi-Annual, then you will get Semi-Annual etc.

     

    I checked your version and it is the latest under Semi-Annual Channel.

    https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date

     

    You can try to change the channel to Semi-Annual Channel (Targeted). The modern icons was release on Version 1902: March 12 (Build 11328.20158)  

    https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1902-march-12

     

    -and-

     

    Version 1904: April 29 (Build 11601.20144) on Monthly Channel. 

     

    You can refer to this link if you want to switch to Monthly Channel. 

    https://support.microsoft.com/en-ph/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-channel

     

     

     

     

     

    • Sunil_Racha's avatar
      Sunil_Racha
      Copper Contributor

      Thank you very muchGermaum . Changing the update channel from "Semi-Annual" to "Semi-Annual (Targeted)" worked for me. I used the below page to change my update channel and it did the magic.

       

      https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-channel

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