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DCC2025
Copper Contributor
Jul 29, 2024

MSN365 Unable to Update "Something Went Wrong" even after two repairs

Hello, I continue to run into a MSN365 account update issue. I have paid for an annual personal MSN 365 account. Two weeks ago the entire MSN 365 subscription updated successfully.  Recently when I check for account update, I get an error message for each MSN 365 product. 

 

"Something went wrong .... https://support.microsoft.com/en-us/office/fix-office-update-errors-fc3fbdaa-e3cc-4a9f-a6d4-4eaf0441daa8?ns=ocsac2rupdate&version=16&syslcid=1033&uilcid=1033&appver=cup160&helpid=%220-27-30088%22&ui=en-us&rs=en-us&ad=us......Error Code: 30088-27"

I followed the online link and did a full online repair of MSN 365.  Twice but still get the same error message.

 

I'm still getting an error. What should I do?

To assist with this request to fix:

1. my Microsoft 365 MSO Version id is: 2407 Build 16.0.17830.20056 64-bit

2. I've run a full online repair 2 days in a row to no avail

 

 

Please advise how to fix this issue. Thank you

1 Reply

  • DCC2025 

     

    This is quite common issue start from Office 2019 which repair Office doesn't help, did you try to revert of update?

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