Forum Discussion
MS Teams crashes, slow performance and high CPU/Memory use - Troubleshooting
It's already known that the MS Teams client causes sometimes performance issues. That's something that happens less often after any MS update. But, still, it happens and there are certain things that...
Solved for me.
I was going to try the beta client, but not wanting to mess with logins again after re-installing clean (my memory and passwords is terrible.) I instead solved it by updating the graphics drivers.
1. I installed the intel driver updater utility from the intel website - it requires a reboot to install and is a unusual app that uses your browser as a user interface. And that told me that the graphics driver did need an update.
2. After letting that intel graphics driver update I rebooted again anyway before resuming my day.
And now I have in the last week had zero issues, even noticing that other people are lagging out in their meetings, when mine is rock solid. I even had a 3 hour long pair programming session, which was impossible before. Previously my machine would hang after between 40 minutes and an hour in almost any meeting. I can only guess that MS Teams was sending too much workload to the graphics card for it to handle and the updated driver addresses the workload better.
I was going to try the beta client, but not wanting to mess with logins again after re-installing clean (my memory and passwords is terrible.) I instead solved it by updating the graphics drivers.
1. I installed the intel driver updater utility from the intel website - it requires a reboot to install and is a unusual app that uses your browser as a user interface. And that told me that the graphics driver did need an update.
2. After letting that intel graphics driver update I rebooted again anyway before resuming my day.
And now I have in the last week had zero issues, even noticing that other people are lagging out in their meetings, when mine is rock solid. I even had a 3 hour long pair programming session, which was impossible before. Previously my machine would hang after between 40 minutes and an hour in almost any meeting. I can only guess that MS Teams was sending too much workload to the graphics card for it to handle and the updated driver addresses the workload better.
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Thank you very much for your sharing!
I just upgraded the graphic driver as you instructed and completed an 1-hour meeting. It seems like it works perfectly
-Scott