Forum Discussion
Moved Onedrive Storage to External Drive, Hard Drive Still Showing Full
Hi Ruckushaus - Check out your C: drive > Users > [Your Name] > OneDrive, you likely still have copies of the files there.
- RuckushausMar 18, 2020Copper Contributor
If this helps at all, I ran a system storage check through Settings and found this "Other People" allocation but the "Manage Other People" area is greyed out. Message Boards, etc. came up empty as to what the heck it is and/or how to manage it...?
- Mar 18, 2020
Hi Ruckushaus, I wish I could help, but I'm stumped too. You may want to repost those screenshots in the Windows 10 community: https://techcommunity.microsoft.com/t5/windows-10/ct-p/Windows10
- RuckushausMar 19, 2020Copper Contributor
Actually figured it out, eventually, so if any of your clients ever experience a similar problem, you were partly correct. If the analysis of the C drive in Settings/Storage/Storage shows a large amount of data attributed to "Other People," have them look in C:Users for other local user profiles that people may have set up temporarily (Admin accounts to work on tech issues, etc.). When I checked under the main profile, there was no huge portion of data stored, but the hard drive still showed full. I Googled a bit, and then looked for different local users, finding one that been set up at one time with the Onedrive storing 70GB of downloaded, locally available files. Switched them to on-demand and finally freed up the space so the computer doesn't choke anymore Lesson learned the hard way...thanks again for the assistance!
- RuckushausMar 18, 2020Copper Contributor
Kelly, thanks for your reply. I checked Users on the C Drive and only found around 10GB worth, and the Onedrive folders were basically empty. The most data was in
C:\Users\M***\AppData\Local\Microsoft, around 9GB and that still leaves around 100GB of "used" hard drive space unaccounted for...still stumped...