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ali ali's avatar
ali ali
Brass Contributor
Sep 12, 2019

Move Emails to SharedMailbox not appeared

hello ,

we are in Hybrid Env with Office 365 .From outlook Office 365 user profile , when he moved an email from his mailbox to sharedmailbox, the mail is not appeared and not found it after .we recreated a new profile and we have the same issue , i deactivated the Automaping and disabled the cache but no way .

 

any ideas ?

Regards

exchange
office 365

1 Reply

  • Paras Dodhia's avatar
    Paras Dodhia
    Iron Contributor
    Sep 16, 2019

    Did you follow these steps? -https://docs.microsoft.com/en-us/office365/admin/email/convert-user-mailbox-to-shared-mailbox?view=o365-worldwide ali ali 

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