Forum Discussion
ebbourg
Jul 12, 2019Copper Contributor
missing "DELETED ITEMS" folder in Outlook 365 Home
I have just installed Office 365 home on my Windows 10 pc. In Outlook 365 Home there is no DELETED ITEMS folder. How can I recover this folder?
Dennis Hogewoning
Jul 13, 2019Brass Contributor
Can you try the following:
Hit Windows button + R (run)
Put the following "outlook.exe /resetfolders"
You could also try:
"outlook.exe/resetfoldernames"
Let us know if it fixed the issue for you :)
Hit Windows button + R (run)
Put the following "outlook.exe /resetfolders"
You could also try:
"outlook.exe/resetfoldernames"
Let us know if it fixed the issue for you :)
- ebbourgJul 13, 2019Copper ContributorThe response to both of those was Windows cannot find... Make sure you typed the benefits correctly and then try again.
- Dennis HogewoningJul 13, 2019Brass ContributorAh yes sorry, you need to provide the full path to the Outlook exe. What is easier for you is just press the Windows button only (which opens the start menu) and then provide these commands. Let me know if it worked :)
- ebbourgJul 13, 2019Copper Contributor
I did type the full path, I was just trying to truncate my response. This time I put a space between the outlook.exe and the forward space and got the following. See screenshots