Forum Discussion
Migrating Shared Mailbox to O365 Group?
I need to delete an inactive mailbox - A 6 months retention policy is in place, the user was removed from AADConnect synced OU, the license was removed from his O365 account thus his mailbox is in in...
Unless there's another hold in place that affects the mailbox...
Remember too that the mailbox must be processed by the Mailbox Folder Assistant before it will be removed. The assistant makes sure that no holds are in place that would keep the mailbox, and if none are found, it removes the mailbox. It can take up to seven days after removing the final hold before an inactive mailbox is finally removed.