Forum Discussion
Michelangelo Bottura
Nov 22, 2018Copper Contributor
Migrating Shared Mailbox to O365 Group?
I need to delete an inactive mailbox - A 6 months retention policy is in place, the user was removed from AADConnect synced OU, the license was removed from his O365 account thus his mailbox is in in...
Nov 22, 2018
Hi Michelangelo,
You don’t have to wait. Remove the inactive mailbox from the hold policy and Office 365 will delete it.
https://docs.microsoft.com/en-us/office365/securitycompliance/create-and-manage-inactive-mailboxes#delete-an-inactive-mailbox
Best, Chris
You don’t have to wait. Remove the inactive mailbox from the hold policy and Office 365 will delete it.
https://docs.microsoft.com/en-us/office365/securitycompliance/create-and-manage-inactive-mailboxes#delete-an-inactive-mailbox
Best, Chris
- TonyRedmondNov 22, 2018MVP
Unless there's another hold in place that affects the mailbox...
- TonyRedmondNov 22, 2018MVP
Remember too that the mailbox must be processed by the Mailbox Folder Assistant before it will be removed. The assistant makes sure that no holds are in place that would keep the mailbox, and if none are found, it removes the mailbox. It can take up to seven days after removing the final hold before an inactive mailbox is finally removed.