Forum Discussion
Aaron1035
Jul 09, 2020Copper Contributor
Migrating hosted exchange to O365
Hello, We are in the process of migrating our third party hosted exchange to O365 and the issue I run into is when I upgrade the license to E3 users receive security credentials box for Outlook. Is t...
Joe Stocker
Jul 13, 2020Bronze Contributor
when you assign the E3 license to a user it is actually creating a mailbox for them in O365, and so if your autodiscover record was changed to point to O365 then that prompt is expected. Best practice is to wait to change autodiscover until you migrate all your email data and you are ready for the email cutover event (changing MX record too).