Forum Discussion
Migrated user mailbox was disabled on-premises
Hi, I hope someone can help me with this. We have exchange 2010 and Office 365 hybrid environment. This problem is related to user termination. When we disable a user account using on-prem ad...
Simply disabling the account in AD will not cause it to be deleted in O365, you are most likely moving it to a different OU or otherwise excluding it from the DirSync scope. So the first question here is do you actually intend to delete the user (and its mailbox) from Office 365 or?
Hi Vasil,
Thanks for the reply. You are correct. We are moving disabled users to a different OU. I want to delete these account permanently . But I need a way to forward these email address to a current user.
Thanks
Don
Thanks for the reply. You are correct. We are moving disabled users to a different OU. I want to delete these account permanently . But I need a way to forward these email address to a current user.
Thanks
Don
Once you move them to a new OU, you have to wait for dyrsync to run a cycle or two and synchronize the changes fully to O365, then you should be able to re-use the SMTP addresses. Also make sure that the mailbox is not put on hold in O365, as this will prevent it from being deleted and cause conflicts.