Forum Discussion
MAEUM
Jul 11, 2019Copper Contributor
Microsoft won't start after latest update
Could you tell how I can get some help about this issue, please. I have tried everything in your help pages and I have not been able to get it started. It was working perfectly fine, the computer re...
VasilMichev
Jul 12, 2019MVP
Did you try starting Outlook in safe mode? Hold the CTRL key while pressing the Outlook icon to launch it, or type "outlook /safe" in the run box. You can also try creating a new profile, see if it makes a difference.
- MAEUMJul 12, 2019Copper Contributor
Thank you! It would not start on safe mode but I managed to create a new profile (I tried to do it before but I was doing it wrong!) and its finally working now.
Thanks for your help!