Forum Discussion
Pieter Joubert
Dec 04, 2018Copper Contributor
Microsoft Whiteboard app on IOS Unable to log in with work or school account option.
Afternoon all, I have a couple of employees that want to use the whiteboard app on there iPad pro's, but for some reason they are not able to log in with there work account. It seams to be stuck ...
- Dec 04, 2018Try downloading Microsoft Authenticator, opening it up , then try again.
Todd Blevins
Feb 01, 2019Copper Contributor
I was finally able to solve it by completely deleting the Whiteboard and Authenticator app from my device. I reinstalled the authentication app first and set it up using the scanned QR code from my https://account.activedirectory.windowsazure.com/securityinfo#/register?view=LandingPage
Then I reinstalled the Whiteboard app and signed in successfully via the authenticator app. Candidly I thought I had done this before and still not been able to get the app to work but for some reason it worked this time. Hope this helps others.