Forum Discussion
Pieter Joubert
Dec 04, 2018Copper Contributor
Microsoft Whiteboard app on IOS Unable to log in with work or school account option.
Afternoon all, I have a couple of employees that want to use the whiteboard app on there iPad pro's, but for some reason they are not able to log in with there work account. It seams to be stuck ...
- Dec 04, 2018Try downloading Microsoft Authenticator, opening it up , then try again.
Todd Blevins
Jan 09, 2019Copper Contributor
Are others still having this issue? I am and have been unable to find a solution. BTW, I have confirmed with my admin that we are authorized, it works on my iPhone but not ipad and I use the Authenticator application. Appreciate the help!
Jan 09, 2019
No reason it shouldn't work on ipad if it works on the iphone, it can't be an account issue, has to be a wrong version of software, wrong authentication, needs update etc. I would make sure you have Microsoft authentication, it's setup and you see your account in there for your domain. and Also update the white board app.