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Mark Kaplan's avatar
Mark Kaplan
Brass Contributor
May 30, 2018

Microsoft Whiteboard App cannot connect to internet

When I try to sign in  to the application, I get an error stating I am not connected to the internet. I am connected and cannot get past this error. I have tried uninstalling and reinstalling the app. No success. Any ideas? Screenshot attached.

Microsoft Whiteboard
  • Lewis-H's avatar
    Lewis-H
    Iron Contributor
    Jan 08, 2020

    Mark Kaplan 

    I also faced the same problem recently, So I contact Office 365 support team and raise a ticket. It was quite exhausting process but then my issue was solved. I would recommend you guys to do the same.

    Regards,

    Lewis

    • Mark Kaplan's avatar
      Mark Kaplan
      Brass Contributor
      Jan 08, 2020

      I resolved the issue myself by doing what I stated above. The issue did not return. 

  • Ben Ward's avatar
    Ben Ward
    Copper Contributor
    Aug 24, 2018

    I have the same problem.  Were you able to find a solution?

    • Mark Kaplan's avatar
      Mark Kaplan
      Brass Contributor
      Aug 24, 2018

      For me it was an MFA issue. I deleted my corp account and added it back in. Everything worked after that. 

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