Forum Discussion
Microsoft Whiteboard App cannot connect to internet
When I try to sign in to the application, I get an error stating I am not connected to the internet. I am connected and cannot get past this error. I have tried uninstalling and reinstalling the app...
I have the same problem. Were you able to find a solution?
For me it was an MFA issue. I deleted my corp account and added it back in. Everything worked after that.
Mark Kaplan - The logout / re-login totally fixed it for me as well!
Mark Kaplan When you say you "deleted my corp account and added it back in" - What exactly did you do - did you actually delete your entire account and add a new one? If so I can't do that as I'd lose all my emails!
chris_fullproxy I removed it from the client. You have to get it to the point of not caching credentials. If needed, remove the account from the client, uninstall and then reinstall.
- I should add that using Whiteboard via the Web works fine and that it is only the Whiteboard app that is failing.
- That fixed my problem as well! Thanks!
