Forum Discussion
Microsoft Teams - we weren't able to connect. Sign in and we'll try again
error in Microsoft Teams - we weren't able to connect. Sign in and we'll try again keeps prompting in desktop app. Internet connection is ok. any known issue or fix? thanks
Marvin Oco Do you see a status code anywhere on your screen? Looks something like this: 0xCAA20003. More status codes are documented here: https://support.microsoft.com/en-ie/office/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f683b-61a3-4008-9447-ee60c5593b0f.
Also, found an article explaining how to fix the issue: https://allthings.how/fix-microsoft-teams-error-we-werent-able-to-connect-sign-in-and-well-try-again/
RZD We are having the same issue. It is intermittent and only a reboot will fix the problem. Are there any other solutions?
JamesLucero RZD Getting the same expect behavior. Only a reboot will fix this issue for me.
Edit: Checked the logs as well and nothing jumped out at me there either.
