Forum Discussion

André Maas's avatar
André Maas
Brass Contributor
Feb 27, 2026

Microsoft Teams – “Save this message” feature missing in both Desktop and Web clients

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Hello,

We are experiencing an issue in our Microsoft 365 tenant where the “Save this message” feature in Microsoft Teams is not available, neither in the Teams desktop app nor in Teams Web.

Details

  • The feature should be available globally, as Microsoft planned full rollout between August and October 2025 (Microsoft 365 Roadmap ID 496369). This is confirmed in multiple official and community‑published sources. https://m365admin.handsontek.net/microsoft-teams-users-can-save-chats-channel-messages-later/, https://supersimple365.com/teams-save-chats-and-channel-messages-for-later/
  • Microsoft also stated that no admin controls exist to disable this feature and no configuration is required in the tenant. https://m365admin.handsontek.net/microsoft-teams-users-can-save-chats-channel-messages-later/
  • Despite this, the option does not appear at all in the message overflow menu (… → More actions) in both:
    • Microsoft Teams Desktop (version 26032.206.4355.6508)
    • Microsoft Teams Web (teams.microsoft.com)

Troubleshooting already performed

  • Full cache removal for the new Teams client under:
    %localappdata%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache
  • Log out / sign‑in cycle
  • Full Teams desktop restart
  • Verification across different clients (desktop + web)
  • Verification from multiple messages and channels
office 365

1 Reply

  • Kidd_Ip's avatar
    Kidd_Ip
    MVP
    Feb 27, 2026

    According to Microsoft’s official roadmap (ID 496369) and Message Center communication (MC1104306), the “Save this message” feature should already be available in your tenant, with rollout completed by October 2025. As Microsoft has confirmed that there are no administrative controls or configuration requirements associated with this functionality, the absence of the option in both the Teams Desktop and Web clients indicates one of two possibilities:

    • A rollout anomaly specific to your tenant, or

    • A client‑side regression or defect in the current Teams build.

    Given that tenant administrators cannot enable or disable this feature, the appropriate next step is to raise a support case with Microsoft 365 Support, referencing Roadmap ID 496369 and Message Center post MC1104306 to facilitate investigation and resolution.

     

    https://m365admin.handsontek.net/microsoft-teams-users-can-save-chats-channel-messages-later/

     

    Microsoft Teams: save chats and channel messages for later - Super Simple 365