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Isaiah_Cacho_95's avatar
Isaiah_Cacho_95
Copper Contributor
Jun 05, 2026

Microsoft rewards, how am i gonna redeem my rewards

How am i gonna redeem my rewards in Microsoft rewards if i can't even do phone verification?? It says it's not allowed…

 

Microsoft pls fix this. Thanks

2 Replies

  • Worth taking a look at this, support.microsoft.com/en-us/accounts-billing/rewards/how-to-redeem-microsoft-rewards-points

  • Hi, phone verification can fail if the account region and phone country do not match, the number is VoIP, or too many attempts triggered a temporary limit. Check the country/region on your Microsoft account, use a normal mobile number that has not been attached to many Rewards accounts, and wait 24 hours before trying again. Do not use temporary-number services and never share the verification code. If the message still says the number is not allowed, open a Microsoft Rewards support request from the Rewards dashboard; community members cannot remove that restriction from the account.