Forum Discussion
goranculibrk
Jan 02, 2022Copper Contributor
Microsoft Editor Extension doesn't see subscription
Hi everyone, I'm having issue with enabling Refinements in Editor Chrome extension. I've tried both Microsoft Edge and Google Chrome on macos Monterey and both have Refinements disabled with toolti...
- Jan 03, 2022I'm thinking this must be related to your family subscription. I added the extension to Chrome on Mac OS Monterey just now and was able to see Refinements when logged into o365 with my O365 E3 licence. I don't have a family sub so can't compare. Maybe get yourself a free trial of O365 Business Premium or E3 and see if that makes a difference.
roadparc
Apr 25, 2022Copper Contributor
Same problem here. Family subscription, not able to configure premium features.
I do have recurring billing (auto payment) enabled. I pay annually.
RP
I do have recurring billing (auto payment) enabled. I pay annually.
RP
lak611
May 29, 2022Copper Contributor
I am having the same problem, but in Chrome. I have a Microsoft365 personal subscription. Editor Refinements show up in the Edge extension, but not in the Chrome extension. Chrome is my default browser in Windows 11.
- BlackArcher90Jun 08, 2022Copper Contributor
lak611 i know it's been some time since you've asked, but i stumbled on a solution myself that I reproduced a few times and it seems to be working!
https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-editor-chrome-plugin-refinements-premium/738342e8-b435-4041-ae1d-815ead20eb9d