Forum Discussion

Copper Contributor

May 11, 2020

Solved

Microsoft Bookings Integration with MS Teams

I have an O365 E3 License and have enabled Bookings as well as set up the services that are required. I have enabled them to be integrated with an MS Teams meeting as well. The issue is that when a m...

office 365

Joe Stocker
May 18, 2020
Seth_Marsh - just replied to you privately, the only difference between your configuration and mine is this checkbox on the services page. Try unchecking it and see if you get down to a single email for recipient.

Seth_Marsh

Copper Contributor

May 18, 2020

Joe Stocker thank you for the information... I tried your suggestion and it still sends 2 emails...the second email is the one that contains the Teams meeting link.... I guess I will need to find a way to alert persons to wait for second email to accept that one....... Just wish this all came through in one email.....

Thanks again for the help...still seems like this should work more efficiently

Joe Stocker

Bronze Contributor

May 18, 2020

I think it still can, sense I am not able to reproduce the behavior of the 2 emails in my tenant. So I think there is still hope of getting it down to a single email. In my tenant the recipient receives a single email with the Teams link. Perhaps you can upload screen shots of your Bookings configuration and we can compare how yours is different than mine? If you prefer to keep the screen shots private, send to me over direct message (DM).
-Joe

Seth_Marsh
Copper Contributor
May 18, 2020
Thank sI just sent a private message to you!
- Joe Stocker
  Bronze Contributor
  May 18, 2020
  Seth_Marsh - just replied to you privately, the only difference between your configuration and mine is this checkbox on the services page. Try unchecking it and see if you get down to a single email for recipient.
  - Seth_Marsh
    Copper Contributor
    May 19, 2020
    Joe Stocker Thank you...I will try that... I was following intuition when setting this up and by reading that one would (or at least I did) that you would want an email sent.... I hope t his works...I would still ike to see MS clean up this email and make it look more like a quick click link, much like when you directly schedule a Teams meeting from your calendar...see attached...BUT if this works and gets it into one email then that is a great start...... Thanks and I will update you soon