Forum Discussion
Microsoft Bookings Integration with MS Teams
- May 18, 2020
Seth_Marsh - just replied to you privately, the only difference between your configuration and mine is this checkbox on the services page. Try unchecking it and see if you get down to a single email for recipient.
There are a lot of things that work oddly in Islands mode and Our tenant is set to Teams Only mode before I rolled out anything else in this process. I believe the symptoms in that article are slightly different as well since we are seeing Teams integration but the calendar invite is just blank. If I were a betting man, I’d let it all ride on “this is happening for skype meetings too” since they share some back end components.
Hopefully Microsoft will sort this out soon – all indications are that it’s affecting everyone and they saw the same during their internal testing.
I could not reproduce the issue you are describing in my tenant.
I use Bookings with Teams regularly, and the guest recipient received a single email containing the Teams invite.
Make sure you uncheck the box "notify the business via email when the booking is created or changed" since that can generate a redundant 2nd email.
https://outlook.office.com/bookings/bookingpage
- cobusmartAug 21, 2020Copper Contributor
Hi Joe
Slightly to the side of this topic... As your responses to Seth show that you definitely get the meetings link to go with a Bookings email, I wanted to ask why I cannot get this to work.
I have Bus Pro licences. When someone books me using my published Bookings page, they get an email, but there is no teams meeting link. The only way i can work out to make it work is to then update the calendar item manually, which defeats the purpose of Bookings (for us).
Can you please tell me what we are doing wrong?
- KretexAug 19, 2021Copper ContributorI have the same issue, did you figure out a solution?
- Seth_MarshMay 18, 2020Copper Contributor
Joe Stocker thank you for the information... I tried your suggestion and it still sends 2 emails...the second email is the one that contains the Teams meeting link.... I guess I will need to find a way to alert persons to wait for second email to accept that one....... Just wish this all came through in one email.....
Thanks again for the help...still seems like this should work more efficiently
- Joe StockerMay 18, 2020Bronze ContributorI think it still can, sense I am not able to reproduce the behavior of the 2 emails in my tenant. So I think there is still hope of getting it down to a single email. In my tenant the recipient receives a single email with the Teams link. Perhaps you can upload screen shots of your Bookings configuration and we can compare how yours is different than mine? If you prefer to keep the screen shots private, send to me over direct message (DM).
-Joe- Seth_MarshMay 18, 2020Copper Contributor
Thank sI just sent a private message to you!