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Microsoft Bookings Integration with MS Teams
I have an O365 E3 License and have enabled Bookings as well as set up the services that are required. I have enabled them to be integrated with an MS Teams meeting as well. The issue is that when a m...
Seth_Marsh - just replied to you privately, the only difference between your configuration and mine is this checkbox on the services page. Try unchecking it and see if you get down to a single email for recipient.
Most likely this is happening because your Teams co-existence mode is still set to Islands, so by default Bookings will not use Teams invites. If you change your teams co-existence mode to Teams only then it will fix this bookings issue, however, you should become familiar with the implications of switching to Teams only mode (unless you do not use SFB Online then you should be fine).
To learn more about Teams co-existence modes:
https://docs.microsoft.com/en-us/microsoftteams/setting-your-coexistence-and-upgrade-settings
To learn more about Teams co-existence modes:
https://docs.microsoft.com/en-us/microsoftteams/setting-your-coexistence-and-upgrade-settings
- Thanks for the response it is certainly appreciated...... some follow up to your suggestions....
There are a lot of things that work oddly in Islands mode and Our tenant is set to Teams Only mode before I rolled out anything else in this process. I believe the symptoms in that article are slightly different as well since we are seeing Teams integration but the calendar invite is just blank. If I were a betting man, I’d let it all ride on “this is happening for skype meetings too” since they share some back end components.
Hopefully Microsoft will sort this out soon – all indications are that it’s affecting everyone and they saw the same during their internal testing.- got it, now that I read your first post a 2nd time I better understand the issue.
I could not reproduce the issue you are describing in my tenant.
I use Bookings with Teams regularly, and the guest recipient received a single email containing the Teams invite.
Make sure you uncheck the box "notify the business via email when the booking is created or changed" since that can generate a redundant 2nd email.
https://outlook.office.com/bookings/bookingpageHi Joe
Slightly to the side of this topic... As your responses to Seth show that you definitely get the meetings link to go with a Bookings email, I wanted to ask why I cannot get this to work.
I have Bus Pro licences. When someone books me using my published Bookings page, they get an email, but there is no teams meeting link. The only way i can work out to make it work is to then update the calendar item manually, which defeats the purpose of Bookings (for us).
Can you please tell me what we are doing wrong?
