Forum Discussion
grotabyte
Jul 30, 2020Copper Contributor
Microsoft 365 admin portal is not working
Admin portal link is not working https://admin.microsoft.com/?auth_upn=bilal.ahmed%40grotabyte.com&source=applauncher Here is the message: We are sorry, something went wrong. Please try refres...
Varun_Prabhu
Jan 19, 2022Copper Contributor
grotabyte When I opened the admin site in Incognito mode in Chrome, I was able to access the admin portal. That led me to believe there was come cache/cookie issue with the site on normal chrome.
To make the admin site open on normal chrome:
1. Right click -> inspect. This opens DevTools for Chrome.
2. Go to Application tab and clear the data from Local Storage, Session Storage and Cookies.
3. Then hold down the refresh button on the page and select 'Empty Cache and Hard Reload'.
4. The site loaded up without any issues after these steps.