Forum Discussion
yahoo635
May 18, 2022Copper Contributor
messg spam from my office email to yahoo
when i send a mesg from my office to yahoo , the message enter to inbox folder , then after 1min or 2min , the message fall to junk folder , can someone help me with this , or explain to me what goi...
NLart
Jun 14, 2022Copper Contributor
I'm actually about to set up with SendGrid as their salesperson stated that, people have used their services as an SMTP smart host with O365 services in the past..
Though a sales person from SMTP.com said the same exact crap, and I ran into a similar issue where IP Auth can only be used with O365 with their services. Though they also don't take DNS entries or IPv6.. Their support team also don't seem to have a handle on how email works either, and don't understand the concept of what we are doing here. Hopefully, I don't have a repeat with SendGrid.
But I think our only option is to setup this client with proofpoint or a 3rd party outbound spam filtering service, to circumvent this issue. As it seems like these SMTP relay companies are pretty old school with their methods, and were developed with email marketing in mind, not as a true SMTP Smart Relay.
It is extremely unfortunate that no one on Yahoo or Microsoft(even though I don't this its their problem) is taking accountability for this issue. Nor is this issue getting the attention that it deserves. For an entire month, this has been going on, with no resolution in sight. Wish I could be this incompetent at my job.
Though a sales person from SMTP.com said the same exact crap, and I ran into a similar issue where IP Auth can only be used with O365 with their services. Though they also don't take DNS entries or IPv6.. Their support team also don't seem to have a handle on how email works either, and don't understand the concept of what we are doing here. Hopefully, I don't have a repeat with SendGrid.
But I think our only option is to setup this client with proofpoint or a 3rd party outbound spam filtering service, to circumvent this issue. As it seems like these SMTP relay companies are pretty old school with their methods, and were developed with email marketing in mind, not as a true SMTP Smart Relay.
It is extremely unfortunate that no one on Yahoo or Microsoft(even though I don't this its their problem) is taking accountability for this issue. Nor is this issue getting the attention that it deserves. For an entire month, this has been going on, with no resolution in sight. Wish I could be this incompetent at my job.
scottchester
Jun 14, 2022Copper Contributor
NLart, please keep us posted if SendGrid is able to support this, as they told me they don't have any possibility to accept a connection without credentials. The alternate way is to connect my "application" with Zapier. If someone from SendGrid is reading this, see ticket 8823518.
As you mentioned these smtp relay services were setup to send messages from applications, not a full scale smtp smarthost.
Of everyone I reached out to, smtp2go had the best response and gave me an immediate solution.
Proofpoint or something is certainly an option as well, but likely at additional per user costs. We've used services like that in the past, but have been trying to get all in on 365. However, if Microsoft doesn't even care to address a huge problem like email deliverability, it does make you wonder if we are moving in the correct direction.
As you mentioned these smtp relay services were setup to send messages from applications, not a full scale smtp smarthost.
Of everyone I reached out to, smtp2go had the best response and gave me an immediate solution.
Proofpoint or something is certainly an option as well, but likely at additional per user costs. We've used services like that in the past, but have been trying to get all in on 365. However, if Microsoft doesn't even care to address a huge problem like email deliverability, it does make you wonder if we are moving in the correct direction.