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yahoo635's avatar
yahoo635
Copper Contributor
May 18, 2022

messg spam from my office email to yahoo

when i send a mesg from my office to yahoo , the message enter to inbox folder , then after 1min  or 2min , the message fall to junk folder , can someone help me with this , or explain to me what goi...
office 365
dketterer1's avatar
dketterer1
Copper Contributor
May 26, 2022

jcrotz123 

I created a case with Yahoo and I received the following:

 

 

Hello David,

Thank you for contacting Yahoo Postmaster.

We understand that your mails are landing in our users spam folder. We'd like to help.

Recently you may have noticed an increase in mail going to the spam folder for senders using Office 365 and other Microsoft products. 

We are in the process of addressing this issue and expect it to improve over the next several days. Please have your recipients mark the mail in the spam folder as "not spam" or "ham" and that will help to correct the issue. 

Thanks for your patience. 

Winchell
Yahoo Postmaster Team  

 

 



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Matt_Kohler50's avatar
Matt_Kohler50
Copper Contributor
Jun 10, 2022

dketterer1 

 

Hi All,

I'm having the same problem! Our office 365 emails are frequently going to clients spam folders. Even clients that we have an ongoing thread with. Its mostly Yahoo emails, but also a couple Gmail.

This is causing big problem as we don't know if clients receive our emails or not.

Any update?

Thanks

Matt

  • profputr's avatar
    profputr
    Copper Contributor
    Jun 12, 2022
    I, too, haven't had any problems with Gmail. However, AOL is experiencing the same problem, which is not surprising as Yahoo and AOL are owned by the same company. I am reaching out to our clients to encourage them to find alternative email providers.
  • ThatNerdyKev's avatar
    ThatNerdyKev
    Copper Contributor
    Jun 11, 2022
    I believe it's in the hands of Yahoo at this point; though this is the first I'm hearing it happening with Gmail. I haven't experienced the issue with anyone that has a Gmail account (or ANY account other than a Yahoo-owned one). I THINK someone on this thread communicated with Microsoft and, if I remember correctly, they said it's not on their end. Alas, we're at the mercy of Yahoo. There are a few fixes suggested throughout this thread, but they are hit or miss and, IMO, an unrealistic solution for us to go back to our clients with. I wish Microsoft would get involved, even to just ensure us they are working with Yahoo to remedy the situation.