Forum Discussion
messg spam from my office email to yahoo
when i send a mesg from my office to yahoo , the message enter to inbox folder , then after 1min or 2min , the message fall to junk folder , can someone help me with this , or explain to me what goi...
3rd email (they are just getting lazy can copy/paste from a script):
Hi,
Thank you for reaching back out to us.
I understand that you're still having an issue with your spam emails. I'll do my best to help you.
We understand it's frustrating when things don't work as intended. At this moment, we can only advise that you have your recipients mark your mail as "not spam" or "ham" as you receive contacts regarding this issue.
Our engineering team has determined that there isn't a specific fix date for this issue, but we're still working diligently to find additional resolutions.
We appreciate your continued patience and value having you as a customer. Please let us know if there's anything else we can assist you with.
Warm Regards,
Joms
Yahoo Customer Care
Again, I can confirm, if a 3rd party outbound relay or spam filtering is used, the email will be received by yahoo and not end up in spam folder. Though with what Jeffrey Aucay posted, not for sure if related as this issue would be ongoing from 2016, and only started last month.
Hi,
Thank you for reaching back out to us.
I understand that you're still having an issue with your spam emails. I'll do my best to help you.
We understand it's frustrating when things don't work as intended. At this moment, we can only advise that you have your recipients mark your mail as "not spam" or "ham" as you receive contacts regarding this issue.
Our engineering team has determined that there isn't a specific fix date for this issue, but we're still working diligently to find additional resolutions.
We appreciate your continued patience and value having you as a customer. Please let us know if there's anything else we can assist you with.
Warm Regards,
Joms
Yahoo Customer Care
Again, I can confirm, if a 3rd party outbound relay or spam filtering is used, the email will be received by yahoo and not end up in spam folder. Though with what Jeffrey Aucay posted, not for sure if related as this issue would be ongoing from 2016, and only started last month.