Forum Discussion
messg spam from my office email to yahoo
when i send a mesg from my office to yahoo , the message enter to inbox folder , then after 1min or 2min , the message fall to junk folder , can someone help me with this , or explain to me what goi...
Using Glock Apps.
Looks like yahoo is spamming everything from O365 emails due to the HELO to IP response which doesn't resolve the Microsoft IP's correctly. I've opened a ticket with Yahoo and Microsoft. I will respond if I get a resolution. All emails from O365 to AOL and Yahoo are getting marked as SPAM.
HELO to IP] Your server's HELO string NAM04-DM6-obe.outbound.protection.outlook.com is resolved to 23.103.137.175 which does not match your server's IP address 40.107.102.77
Awesome. please keep us updated. MS fixed our issues with Outlook.com - said there was a bad ML model applied to our mail, even put out an exchange online service alert for it - then told us to bad soo sad were not helping you with yahoo.
Advisory information
Title: Users' email messages sent to certain third-party providers are being routed to the spam folder
ID: EX388585
Status
Service Restored
Affected Services
Exchange Online, Exchange Online
Details
Title: Users' email messages sent to certain third-party providers are being routed to the spam folder
User Impact: Users' email messages sent to certain third-party providers were being routed to the spam folder.
Final status: We've discovered our anti-spam machine learning (ML) model has falsely identified your organizations' email messages as spam, which resulted in impact. We've bypassed this ML model to correct this behavior and resolve the impact.
Scope of impact: Your organization was affected by this event, and any users' email messages sent to certain third-party providers were being routed to the spam folder.
Start time: Friday, June 3, 2022, at 4:42 PM UTC
End time: Saturday, June 4, 2022, at 12:26 AM UTC
Root cause: Our anti-spam ML model falsely identified your organizations' email messages as spam, which resulted in impact.
Next steps:
- We're further investigating this occurrence to improve our ML model in order to prevent similar issues from happening in the future.
This is the final update for the event.
Advisory information
Title: Users' email messages sent to certain third-party providers are being routed to the spam folder
ID: EX388585
Status
Service Restored
Affected Services
Exchange Online, Exchange Online
Details
Title: Users' email messages sent to certain third-party providers are being routed to the spam folder
User Impact: Users' email messages sent to certain third-party providers were being routed to the spam folder.
Final status: We've discovered our anti-spam machine learning (ML) model has falsely identified your organizations' email messages as spam, which resulted in impact. We've bypassed this ML model to correct this behavior and resolve the impact.
Scope of impact: Your organization was affected by this event, and any users' email messages sent to certain third-party providers were being routed to the spam folder.
Start time: Friday, June 3, 2022, at 4:42 PM UTC
End time: Saturday, June 4, 2022, at 12:26 AM UTC
Root cause: Our anti-spam ML model falsely identified your organizations' email messages as spam, which resulted in impact.
Next steps:
- We're further investigating this occurrence to improve our ML model in order to prevent similar issues from happening in the future.
This is the final update for the event.