Forum Discussion
message recall failure
one of my user is asking why her email message recall fail to work. her email was sent to quite a number of recipents through distribution group. she discovered that some recall failed as she recei...
There can be many reasons for that, for example the message was moved to a different folder. This article lists the expected behavior: https://support.office.com/en-us/article/recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0
Recall is not something you should rely on, generally speaking. It only works for some very specific scenarios, so the users shouldn't have any expectations.
- my user was thinking that there was some issue with the Recall feature in Outlook as she received the Message Recall Failure alert this morning when she opens her Outlook first thing in the morning
